Benefits volunteer at Age UK Shropshire Telford & Wrekin : Oswestry Community Action

To work as an important extension to the team of Benefits Advisors employed by Age UK Shropshire Telford & Wrekin.

Trained volunteers assist older people and their families in the completion of benefits claim forms such as Attendance Allowance, Carer's Allowance and Blue Badge either over the telephone or in their homes. Our Benefits volunteers do not give advice or carry out benefits checks.

About Age UK Shropshire Telford & Wrekin

Age UK STW exists to promote the well-being of all older people in the county and campaign strongly on issues that affect the quality of later life.

What skills do I need?

We are looking for volunteers that have some previous experience in this area and ideally experience of filling in claim forms. Training and ongoing support will be provided.

When do I need to be available?

	Morning	Afternoon	Evening
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Where does this role take place?

Working from home

Register your interest

Ideal for people interested in
Civic Responsibility and Communities
Employment, Education and Training
Health and Social Care
No specific interest
Older People

Ideal for people who like
Administration
Advice and Information
Elderly People
Empowering people
General Helping
Office Adminstration
Supporting Charities

Details
Certificate of public and employers liability that covers young people in all their activities with you
Complaints Policy and procedures
Confidentiality Policy
DBS Policy for staff and volunteers
Diversity Policy
Equal Opportunities Policy
Ex-offenders Policy
Expenses Policy
Health and Safety Policy
Regular Risk assessments of the work environment
Volunteer Task/Role description
Volunteering Policy & Agreements
Vulnerable Adults Policy

Application Process
Application Form
Informal Discussion
References