Coffee Shop Assistant Volunteer

Overview of Volunteer Role

Volunteers will assist in the day to day running of the coffee shop and will ensure that it runs smoothly, safely and delivers an excellent experience for patients, staff and visitors. The coffee machines are bean to cup so no barista training is required for this role.

        Responsibilities 

• Operating the till
• Serving customers in a pleasant and courteous manner.
  
• Ensuring that the café is clean and tidy and creates a pleasant and welcoming environment.
• Reporting maintenance issues to the Retail Manager.
  
• Serving cake to customers
  
  

Health & Safety
No open toes shoes or nail varnish to be worn

About The League of Friends to RJAH Orthopaedic Hospital

The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation (RJAH) is a world class orthopaedic centre of excellence that enjoys the highest reputation for top quality and sustainable orthopaedic and related care, as well as achieving excellence in experience and outcomes for its patients. Its overriding objective is to deliver outstanding patient care and its unquestioned success in doing this has been supported, nurtured and enhanced by its League of Friends.

Since its establishment in 1961, the group has raised nearly £5 million to improve and maintain its pristine patient care, making its support central for providing the best and up-to-date medical equipment, which will help to ensure that the best medical, clinical and nursing staff are enticed to work for RJAH, especially since there is an increasing financial gap between the NHS funds and the costs of the hospital's services.

Everyone associated with the League is based at the hospital's single site in Oswestry, but the main fundraising effort is a whole network of 17 fundraising branches, which are based in the towns and villages of Shropshire and Mid-Wales.

The League, which is always keen to raise awareness amongst the younger generations in particular, welcomes new volunteers; it has students and the youth groups within the community who are admirably committed.

Through good times and bad, this League of Friends has provided stability and assurance for the Clinical Directors, maintained an exemplary and caring service for patients and visitors alike and is endorsed by the hospital's exceptional patient satisfaction ratings. The League of Friends of RJAH thoroughly and whole-heartedly deserves only the highest national recognition for the outstanding and amazing hard work it provides for the hospital.

What skills do I need?

We need friendly, outgoing and charismatic volunteers who can easily work as part of a team to deliver excellent customer service.

When do I need to be available?

	Morning	Afternoon	Evening
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Details

A weekly rota operates with shifts being Monday - Friday 9am - 12:30pm or 12:30pm - 4pm

Where does this role take place?