Retail Assistant

The League of Friends raises funds via it’s retail outlets to support, enhance and improve the environment, facilities and care delivered at RJAH. When volunteering in our shop you will be an integral part of the wider Charity team. You will assist the Shop team to engage with the local community, staff and patients to maximise the income from our customers. You will be an ambassador of the League of Friends.

Responsibilities

 - To assist and serve customers, providing a service of the highest standard

- To assist with processing stock, including sorting, storing and pricing

- To be involved with the till operation and the handling of cash/card payments

- To promote an understanding of the League of Friends and the importance of raising funds through the shop

- To promote and work within the Shop Health and Safety Policy

- Set high standards of cleanliness, display and merchandising

About The League of Friends to RJAH Orthopaedic Hospital

The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation (RJAH) is a world class orthopaedic centre of excellence that enjoys the highest reputation for top quality and sustainable orthopaedic and related care, as well as achieving excellence in experience and outcomes for its patients. Its overriding objective is to deliver outstanding patient care and its unquestioned success in doing this has been supported, nurtured and enhanced by its League of Friends.

Since its establishment in 1961, the group has raised nearly £5 million to improve and maintain its pristine patient care, making its support central for providing the best and up-to-date medical equipment, which will help to ensure that the best medical, clinical and nursing staff are enticed to work for RJAH, especially since there is an increasing financial gap between the NHS funds and the costs of the hospital's services.

Everyone associated with the League is based at the hospital's single site in Oswestry, but the main fundraising effort is a whole network of 17 fundraising branches, which are based in the towns and villages of Shropshire and Mid-Wales.

The League, which is always keen to raise awareness amongst the younger generations in particular, welcomes new volunteers; it has students and the youth groups within the community who are admirably committed.

Through good times and bad, this League of Friends has provided stability and assurance for the Clinical Directors, maintained an exemplary and caring service for patients and visitors alike and is endorsed by the hospital's exceptional patient satisfaction ratings. The League of Friends of RJAH thoroughly and whole-heartedly deserves only the highest national recognition for the outstanding and amazing hard work it provides for the hospital.

What skills do I need?

We need friendly, outgoing and charismatic volunteers who can easily work as part of a team to deliver excellent customer service.

When do I need to be available?

	Morning	Afternoon	Evening
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Details

DAYS OF THE WEEK Monday - Friday WORKING HOURS 9am - 12:30pm /12:30pm - 4pm

Where does this role take place?