Passenger Support/Helper on Dial-a-Ride

Qube, through it's Dial-a-Ride service provides door to door transport for people without access to public transport or a car, for the people of Oswestry and the surrounding area.

The Dial-a-Ride fleet consists of a number of accessible cars and minibuses, which transport between one and 17 passengers at any one time.

Our team of volunteer passenger helpers are provided with comprehensive work sheets for each shift they undertake and take the lead on ensuring passengers are supported and cared for whilst in the care of the Dial-a-Ride service, as well as supporting their driver colleagues.

Volunteer drivers and passenger helpers have the flexibility of working the amount of hours that suit them, with full training provided, along with the continuous support of the staff team.

About Oswestry Community Action (Qube)

Oswestry Community Action, (Qube) is a registered charity and multi-service provider of community facing wellbeing services. Our mission is to support and enhance the wellbeing and quality of life of communities in Shropshire and the bordering Welsh counties. We support people through the provision of community transport, social groups and befriending, volunteer brokering, community health awareness support and arts and culture. Our service offering has developed over time and continues to evolve in response to local need; such as rural poverty and lack of opportunities; particularly for social isolation, education and poor public transport provision.

What skills do I need?

Our Dial-a-Ride volunteer drivers and passenger helpers are:

• Professional at all times, upholding the values of Qube and Dial-a-ride.

• Caring and empathetic to the needs of our members.

• Enthusiastic with a ‘can do’ attitude.

• Honest, reliable and a good time keeper.

• Flexible and adaptable to the needs of the Dial-a-ride service.

• Have a good knowledge of the road networks in and around the town of Oswestry and surrounding area. Live within Oswestry area.

What we ask of volunteer drivers and passenger helpers:

• You wear Dial-a-Ride identification at all times.

• You agree to provide references for the role.

• You agree to undertake a DBS check.

• Commit to working as part of the Dial a ride team.

Additional information

• We offer an initial taster session, following registration, and then a four week trial period which is reviewed for future progression.

• Travel expenses will be paid at the rate of 45p per mile up to a distance of 10 miles from your home to the location.

When do I need to be available?

	Morning	Afternoon	Evening
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Details

The role is one day a week, or more if willing, from 9.00am - 4:30pm. This can be an earlier finish depending on journeys needed on the day.

Where does this role take place?